For service industry performance is understood by output of the data supplied. If the output is free or has only few errors, that is judged to be superior quality. Service industry is mostly people oriented. Lots of people work in various sections of a process or department. Quality is a must in business catering, without which it cannot succeed.
Most errors occur due to negligence on the part of employees or staffs. This can be avoided by intercepting more foolproof methods while processing or by inducing automation. There are many financial institutions which has brought automation in their offices. Long before people used to oppose automation as it resulted in job losses. But now people are also aware that it improves overall performance of the process.
The government officials once obtaining a request from owner to start a trade, makes a site visit and do a feasibility check to understand that the property is appropriate to conduct any trade. Residential areas are not feasible for conducting certain businesses which makes lots of sound and smoke and also certain factories like paint, chemical etc as those throws out chemical waste.
People run behind those companies for their services, due to low cost plans. But it is not necessary that quality provided by them is good. So when people realize poor quality of services, most of them return to their original service providers whose performance is good, even though prices are little bit high. The attitude of the organization should be to keep their customers with them for ever.
Radios played a great role in advertising years back, but now the trend is decreasing as less people are turning towards radio. As people depend on different branded newspapers, products need to be advertised in multiple brands to get noticed. This increases cost of advertising in newspapers.
Also when the commercial opens up, the leader of the ruling political party should be invited to the inaugural function to give a speech. Only few businesses are started with own money. Rest borrow money from banks and local money lenders. For this interest is paid. Interest rates of banks are less but lots of documents are demanded by them for approval of loans.
When local customers go to market to buy a product, price tag is looked into. The customer compares prices of product of different companies and then go for product which has less price. Middle class people often look for variation in price and higher class people with more income look for quality in the first instance.
Same way when corporate people purchase their raw materials or products required for industry, a quotation need be requested from all potential suppliers. Then price comparison has to be done and only then any purchases has to be made. This could save lots of money for the industry.
The concept of quality will be different for products and services. For products good performance is based on life of product. If product runs for a long period without any defect, it is said to be good quality. For fruits and vegetables, quality is judged by checking for fungal and bacterial infection when buying.
Most errors occur due to negligence on the part of employees or staffs. This can be avoided by intercepting more foolproof methods while processing or by inducing automation. There are many financial institutions which has brought automation in their offices. Long before people used to oppose automation as it resulted in job losses. But now people are also aware that it improves overall performance of the process.
The government officials once obtaining a request from owner to start a trade, makes a site visit and do a feasibility check to understand that the property is appropriate to conduct any trade. Residential areas are not feasible for conducting certain businesses which makes lots of sound and smoke and also certain factories like paint, chemical etc as those throws out chemical waste.
People run behind those companies for their services, due to low cost plans. But it is not necessary that quality provided by them is good. So when people realize poor quality of services, most of them return to their original service providers whose performance is good, even though prices are little bit high. The attitude of the organization should be to keep their customers with them for ever.
Radios played a great role in advertising years back, but now the trend is decreasing as less people are turning towards radio. As people depend on different branded newspapers, products need to be advertised in multiple brands to get noticed. This increases cost of advertising in newspapers.
Also when the commercial opens up, the leader of the ruling political party should be invited to the inaugural function to give a speech. Only few businesses are started with own money. Rest borrow money from banks and local money lenders. For this interest is paid. Interest rates of banks are less but lots of documents are demanded by them for approval of loans.
When local customers go to market to buy a product, price tag is looked into. The customer compares prices of product of different companies and then go for product which has less price. Middle class people often look for variation in price and higher class people with more income look for quality in the first instance.
Same way when corporate people purchase their raw materials or products required for industry, a quotation need be requested from all potential suppliers. Then price comparison has to be done and only then any purchases has to be made. This could save lots of money for the industry.
The concept of quality will be different for products and services. For products good performance is based on life of product. If product runs for a long period without any defect, it is said to be good quality. For fruits and vegetables, quality is judged by checking for fungal and bacterial infection when buying.
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